Utility accounts, bills, outages and customer assistance.
12 reviewed links · Monterey
Monterey, California
County context for browsing. Agency service areas may differ.Start with the official CSD county referral and check the named provider’s current programme and intake instructions.
Office guide →Reviewed programme instructions
Energy Bill Services in Monterey County
Agent source review: October 16, 2026 · Snapshot d514aba88f893517
One-time assistance for eligible home energy bills. The local provider determines eligibility and funding priority.
Office guide →Reviewed programme instructions
The Home Energy Assistance Program (HEAP) provides one-time financial assistance to help balance an eligible household's utility bill.
Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2
Free energy-efficiency improvements for qualifying low-income households, under the programme’s assessment and funding rules.
Office guide →Reviewed programme instructions
LIHEAP Weatherization provides free energy efficiency upgrades to low-income households to lower their monthly utility bills while also improving the health and safety of the household's occupants.
Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2
Contact the local provider about disconnect notices or an energy-related crisis. A 24–48-hour notice is an example of a crisis; it is not a promised response time.
Office guide →Reviewed programme instructions
The Energy Crisis Intervention Program (ECIP) provides assistance to low-income households that are in a crisis situation. Such an example would be a household receiving a 24-48 hour disconnect notice or service termination by their utility company. Another example would be a household facing an energy-related crisis that could be deemed potentially life-threatening in the household, such as a combustible appliance.
Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2
Start with a written appeal to the local provider for denial, an untimely response or unsatisfactory performance; CSD describes a further written appeal if you disagree with the local decision.
Office guide →Reviewed programme instructions
If an application for the Low Income Home Energy Assistance Program (LIHEAP) or the Department of Energy's Weatherization Assistance Program (DOE WAP) benefits or services is denied, if the response to a request for services is not timely received or if the local service provider’s performance is unsatisfactory, the applicant may initiate a written appeal with the local service provider. The appeal must be reviewed and a decision rendered no later than 15 days after the appeal is received. If the applicant is not satisfied with the local service provider's decision, the applicant may appeal the decision to the California Department of Community Services and Development in writing pursuant to Title 22, California Code of Regulations section 100805.
Agent source review: October 16, 2026 · Snapshot c61ca54e04492b14
Provider programme page. CSD lists this specific provider for energy bill assistance; confirm your city/ZIP, current intake method, eligibility and available funding.
Office guide →Reviewed programme instructions
The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded program that helps eligible low-income households with their home energy bills and assists in improving household energy efficiency.
Agent source review: October 16, 2026 · Snapshot d756d7098916f0d8
Provider programme page. CSD lists this specific provider for weatherization; confirm your city/ZIP, current intake method, eligibility and available funding.
Office guide →Reviewed programme instructions
The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded program that helps eligible low-income households with their home energy bills and assists in improving household energy efficiency.
Agent source review: October 16, 2026 · Snapshot d756d7098916f0d8
Find Gonzales information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Gonzales · Gonzales — Utilities municipal information (opens in a new tab)
Reviewed task-specific main content under Utilities | City of Gonzales; information landing only
Water/Sewer utility bills may be paid via our on line portal, or in person at City Hall, 147 Fourth St., Gonzales, CA 93926.
Agent source review: October 26, 2026 · Snapshot 4cea5e5958b2aeae
Find Gonzales information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Gonzales · Gonzales — Sewer municipal information (opens in a new tab)
Reviewed task-specific main content under Sewer | City of Gonzales; information landing only
Commercial establishments are required to maintain grease traps to separate grease from their wastewater discharge.
Agent source review: October 26, 2026 · Snapshot 87c53b5045e1fc3b
Find Pacific Grove information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Pacific Grove · Pacific Grove — Utilities municipal information (opens in a new tab)
Reviewed task-specific main content under Utilities; information landing only
Sewer Collection Service
Agent source review: October 26, 2026 · Snapshot aba76fadbb97886a
Find Soledad information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Soledad · Soledad — Utility Billing municipal information (opens in a new tab)
Reviewed task-specific main content under Utility Billing; information landing only
The water supplier must: (a) offer to provide the customer the system’s written policy on discontinuation of water service; and (b) offer to discuss options to avoid discontinuing water service, including alternative payment schedules, deferred payments, minimum payments, amortization and bill review and appeal.
Agent source review: October 26, 2026 · Snapshot 3d765f9ade2d057d
Find Soledad information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Soledad · Soledad — Utility Billing municipal information (opens in a new tab)
Reviewed task-specific main content under Utility Billing; information landing only
Utility services provided by the City of Soledad include water, garbage and sewer.
Agent source review: October 26, 2026 · Snapshot 3d765f9ade2d057d
These 0 profiles are classified under this topic by California’s official state service directory. The county filter above does not establish local eligibility for them. Confirm availability and requirements on the official profile.
No state-directory profiles mapped to this topic. This does not mean no state service exists.