Utility accounts, bills, outages and customer assistance.
20 reviewed links · San Mateo
San Mateo, California
County context for browsing. Agency service areas may differ.Start with the official CSD county referral and check the named provider’s current programme and intake instructions.
Office guide →Reviewed programme instructions
Energy Bill Services in San Mateo County
Agent source review: October 16, 2026 · Snapshot 1ae01398037eadf8
One-time assistance for eligible home energy bills. The local provider determines eligibility and funding priority.
Office guide →Reviewed programme instructions
The Home Energy Assistance Program (HEAP) provides one-time financial assistance to help balance an eligible household's utility bill.
Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2
Free energy-efficiency improvements for qualifying low-income households, under the programme’s assessment and funding rules.
Office guide →Reviewed programme instructions
LIHEAP Weatherization provides free energy efficiency upgrades to low-income households to lower their monthly utility bills while also improving the health and safety of the household's occupants.
Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2
Contact the local provider about disconnect notices or an energy-related crisis. A 24–48-hour notice is an example of a crisis; it is not a promised response time.
Office guide →Reviewed programme instructions
The Energy Crisis Intervention Program (ECIP) provides assistance to low-income households that are in a crisis situation. Such an example would be a household receiving a 24-48 hour disconnect notice or service termination by their utility company. Another example would be a household facing an energy-related crisis that could be deemed potentially life-threatening in the household, such as a combustible appliance.
Agent source review: October 16, 2026 · Snapshot 88e29bf9828782b2
Start with a written appeal to the local provider for denial, an untimely response or unsatisfactory performance; CSD describes a further written appeal if you disagree with the local decision.
Office guide →Reviewed programme instructions
If an application for the Low Income Home Energy Assistance Program (LIHEAP) or the Department of Energy's Weatherization Assistance Program (DOE WAP) benefits or services is denied, if the response to a request for services is not timely received or if the local service provider’s performance is unsatisfactory, the applicant may initiate a written appeal with the local service provider. The appeal must be reviewed and a decision rendered no later than 15 days after the appeal is received. If the applicant is not satisfied with the local service provider's decision, the applicant may appeal the decision to the California Department of Community Services and Development in writing pursuant to Title 22, California Code of Regulations section 100805.
Agent source review: October 16, 2026 · Snapshot c61ca54e04492b14
Provider programme page. CSD lists this specific provider for energy bill assistance; confirm your city/ZIP, current intake method, eligibility and available funding.
Office guide →Reviewed programme instructions
The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded program that helps eligible low-income households with their home energy bills and assists in improving household energy efficiency.
Agent source review: October 16, 2026 · Snapshot d756d7098916f0d8
Provider programme page. CSD lists this specific provider for weatherization; confirm your city/ZIP, current intake method, eligibility and available funding.
Office guide →Reviewed programme instructions
The Low-Income Home Energy Assistance Program (LIHEAP) is a federally funded program that helps eligible low-income households with their home energy bills and assists in improving household energy efficiency.
Agent source review: October 16, 2026 · Snapshot d756d7098916f0d8
Find Brisbane information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Brisbane · Brisbane — Utility Billing municipal information (opens in a new tab)
Reviewed task-specific main content under Utility Billing; information landing only
Water bills are due on the 5th of every even month. If the 5th falls on a weekend or holiday, the bills are due the following Monday or next business day. Please note: Bills are sent at the end of every even month for the previous 2-month billing cycle.
Agent source review: October 26, 2026 · Snapshot 002a2ce66b5520ff
Find Brisbane information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Brisbane · Brisbane — Utility Billing municipal information (opens in a new tab)
Reviewed task-specific main content under Utility Billing; information landing only
At the April 20th City Council Meeting, the Council voted unanimously to approve Resolution 2023-17, increasing the charges for water and sewer services and setting the discount rate for the City's low-income rate assistance (LIRA) plan at 25% for all services.
Agent source review: October 26, 2026 · Snapshot 002a2ce66b5520ff
Find Burlingame information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →Reviewed task-specific main content under Water / Sewer Utility Billing; information landing only
Water / Sewer Utility Billing
Agent source review: October 26, 2026 · Snapshot 48c28e6c83eba876
Find Burlingame information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →Reviewed task-specific main content under Water / Sewer Utility Billing; information landing only
The sewer system in the unincorporated areas of Burlingame Hills is owned and operated by San Mateo County, which provides the sewer services in this area and is responsible for establishing sewer rates, billing customers, and collecting payments.
Agent source review: October 26, 2026 · Snapshot 48c28e6c83eba876
Find Daly City information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Daly City · Daly City — Utility Billing municipal information (opens in a new tab)
Reviewed task-specific main content under Utility Billing; information landing only
Why is my water/garbage bill so high this time?
Agent source review: October 26, 2026 · Snapshot e331e0ebdaa82914
Find East Palo Alto information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of East Palo Alto · East Palo Alto — Utilities municipal information (opens in a new tab)
Reviewed task-specific main content under Utilities; information landing only
Veolia supplies our water from the San Francisco Public Utilities Commission (SFPUC). See your service provider's webpage for current rates. Annual Consumer Confidence Reports for 2019, 2020, and 2021 may be found below:
Agent source review: October 26, 2026 · Snapshot bd03c0e2944d5a32
Find East Palo Alto information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of East Palo Alto · East Palo Alto — Utilities municipal information (opens in a new tab)
Reviewed task-specific main content under Utilities; information landing only
Like many smaller cities, East Palo Alto contracts with outside agencies on behalf of the community in order to provide the essential core services of water, garbage and recycling pick up, and sewer:
Agent source review: October 26, 2026 · Snapshot bd03c0e2944d5a32
Find Hillsborough information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →Reviewed task-specific main content under Water & Sewer Services; information landing only
The Town of Hillsborough bills for water and certain sewer services.
Agent source review: October 26, 2026 · Snapshot e405452298713f58
Find Hillsborough information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →Reviewed task-specific main content under Water & Sewer Services; information landing only
The Town of Hillsborough bills for water and certain sewer services.
Agent source review: October 26, 2026 · Snapshot e405452298713f58
Find Menlo Park information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →Reviewed task-specific main content under Water billing and assistance; information landing only
For more information, please review the past due water bill policy.
Agent source review: October 26, 2026 · Snapshot cb11be3023f9521b
Find Redwood City information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of Redwood City · Redwood City — Sewer municipal information (opens in a new tab)
Reviewed task-specific main content under Sewer | City of Redwood City; information landing only
If you are in the brown area, your sewer service is provided by the City of Redwood City.
Agent source review: October 26, 2026 · Snapshot 4aab8fe1023842e2
Find San Bruno information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →City of San Bruno · San Bruno — Utility Billing municipal information (opens in a new tab)
Reviewed task-specific main content under Utility Billing; information landing only
Water service charges are collected through the San Bruno utility bill.
Agent source review: October 26, 2026 · Snapshot 8b49a6a60d5ef1ca
Find San Bruno information and provider instructions for this topic. Check the listed location, customer and programme limits.
Office guide →Reviewed task-specific main content under Transition of Sewer Service Charges on the County Property Tax Bill; information landing only
Sewer service charges collected through the tax roll will not impact the amount of property taxes, but will be added as a separate line item to the total tax bill.
Agent source review: October 26, 2026 · Snapshot 577e90a78b98a494
These 0 profiles are classified under this topic by California’s official state service directory. The county filter above does not establish local eligibility for them. Confirm availability and requirements on the official profile.
No state-directory profiles mapped to this topic. This does not mean no state service exists.