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Florida statewide services · Florida service directory

Florida Department of Financial Services — Division of Consumer Services & OIR

State insurance regulation and consumer complaint information.[1]

Source checked October 28, 2026[1]
Open the official service directory (opens in a new tab)
Website address
www.myfloridacfo.com

This official directory lists local programmes and providers. Check the provider’s own instructions for current service arrangements.

Services
2 official links across 2 topics
Fees
Not yet reviewed
Forms
Not yet reviewed
Contacts
Not yet reviewed
Florida programme information or directory. The cited source establishes only the entry shown; local intake, individual eligibility and complete procedures remain unreviewed.Statewide Florida insurance consumer complaint assistance, residential property/auto claim mediation, and OIR rate/company lookup across all 67 counties. [2]

Online services & information

Find programme information and provider referrals below. Different organisations may handle different services.

Florida insurance consumer assistance (opens in a new tab)[2]Official instructions

The Division can assist you with policies purchased in the state of Florida. If your policy was purchased in another state, you need to contact the insurance office where your policy was purchased. Click on the NAIC logo to find the issuing state’s contact information.

Florida insurance claim mediation information (opens in a new tab)[3]Official instructions

Mediation gives you the opportunity to settle claim disputes with your insurance company by allowing you to meet with them in an informal setting (conference) with a certified, neutral mediator or (Sinkhole) Neutral Evaluator to assist in resolving your

Fees

Fees are quoted only when a source document supports the amount and conditions.

Fee amounts have not been reviewed for this office.

Check the official website for its current fee schedule. No fee should be assumed to be free.

Forms & documents

Official forms and document pages for this office’s services.

Forms have not been reviewed yet. Visit the official website for the current forms and instructions.

Sources & last checked3 source pages · 3 citations

Sources were checked by an AI-assisted research process. A checked website does not mean every service or fee on it has been reviewed.

  1. [1] Home | Consumer Services | Florida Department of Financial Services (opens in a new tab)

    Florida Department of Financial Services (DFS) — Division of Consumer Services · DFS Division of Consumer Services mission
    Source reviewed October 28, 2026

    View supporting excerpt
    The Division of Consumer Services offers a variety of information and resources to educate consumers regarding numerous insurance and financial topics. Our mission is to proactively educate and assist Florida’s insurance and financial consumers through responsive, professional and innovative service.
  2. [2] Get Insurance Help | Consumer Services | Florida Department of Financial Services (opens in a new tab)

    Florida Department of Financial Services (DFS) — Division of Consumer Services · Submit an Insurance Concern / Request Assistance
    Source reviewed October 28, 2026

    View supporting excerpt
    The Division can assist you with policies purchased in the state of Florida. If your policy was purchased in another state, you need to contact the insurance office where your policy was purchased. Click on the NAIC logo to find the issuing state’s contact information.
  3. [3] Mediation and Neutral Evaluation | Consumer Services | Florida Department of Financial Services (opens in a new tab)

    Florida Department of Financial Services (DFS) — Division of Consumer Services · Residential Property & Auto Insurance Mediation
    Source reviewed October 28, 2026

    View supporting excerpt
    Mediation gives you the opportunity to settle claim disputes with your insurance company by allowing you to meet with them in an informal setting (conference) with a certified, neutral mediator or (Sinkhole) Neutral Evaluator to assist in resolving your
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