Consumer complaints, insurance and privacy.
11 reviewed links · Sonoma
Sonoma, California
County context for browsing. Agency service areas may differ.Choose the profession or business category to reach the responsible regulator and complaint instructions.
Office guide →Main content — To File a Complaint Against a Professional or Business
To File a Complaint Against a Professional or Business
Agent source review: October 16, 2026 · Snapshot 768e2237df563025
Use the Consumer Information Center for routing help, language assistance or complaint mailing. Live and automated hours differ.
Office guide →Main content — Consumer Assistance
Consumer Assistance
Agent source review: October 16, 2026 · Snapshot 5043ede67fad8d3c
Find referrals for housing, insurance, utilities and other disputes. A general feedback form is separate from a professional-board complaint.
Office guide →Main content — DCA does NOT have jurisdiction
DCA does NOT have jurisdiction
Agent source review: October 16, 2026 · Snapshot 5043ede67fad8d3c
Use CDI’s Consumer Complaint Center for an insurer or licensee complaint within CDI jurisdiction. Paper health and non-health forms are separate.
Office guide →California Department of Insurance · CDI — File an insurance complaint (opens in a new tab)
Main content — service cdi consumer
File a Complaint - Consumers
Agent source review: October 16, 2026 · Snapshot 24adc00932b4d5bb
Check health-insurer jurisdiction and use the consumer route. Healthcare providers have a different complaint portal.
Office guide →California Department of Insurance · CDI — Getting Health Insurance Help (opens in a new tab)
Main content — service cdi health
Consumer & Provider Health Inquiries & Complaints
Agent source review: October 16, 2026 · Snapshot 12b482c81914543f
For eligible medical-necessity, experimental/investigational or emergency-care disputes involving CDI-regulated health insurance. Check grievance and filing deadlines.
Office guide →California Department of Insurance · CDI — Independent Medical Review Program (opens in a new tab)
Main content — service cdi imr
Independent Medical Review Program (IMR)
Agent source review: October 16, 2026 · Snapshot b49b5bcea57ca0e5
Use the official inquiry form or consumer hotline for help choosing the right route. An inquiry is separate from filing a complaint.
Office guide →California Department of Insurance · CDI — More contact info (opens in a new tab)
Main content — service cdi question
E-mail general question or concerns?
Agent source review: October 16, 2026 · Snapshot 009ed28286f4c1cb
For billing, cancellation, access, appointments, translation and other issues with a DMHC-regulated plan. Start with the plan’s grievance process unless an exception applies.
Office guide →California Department of Managed Health Care · DMHC — How to File a Complaint (opens in a new tab)
Main content — service dmhc complaint
You can also file a Consumer Complaint when you have other issues with your Health Plan.
Agent source review: October 16, 2026 · Snapshot cf22574902ba5f14
DMHC screens the issue for IMR eligibility. Consumer complaints and IMR use one application; medical review has its own conditions and deadline.
Office guide →California Department of Managed Health Care · DMHC — How to File a Complaint (opens in a new tab)
Main content — service dmhc imr
If your Health Plan denies, changes or delays your request for medical services, denies payment for emergency treatment or refuses to cover experimental or investigational treatment for a serious medical condition, you can apply for an Independent Medical Review (IMR).
Agent source review: October 16, 2026 · Snapshot cf22574902ba5f14
Use member services on your card or DMHC’s licensed-plan directory. File a grievance for each issue before applying to DMHC, subject to urgent and experimental-treatment exceptions.
Office guide →Main content — service dmhc plan first
How to File a Grievance/Complaint with Your Health Plan
Agent source review: October 16, 2026 · Snapshot ededf2de3825d1ad
Follow DMHC’s instructions to open encrypted case correspondence using a one-time passcode.
Office guide →California Department of Managed Health Care · DMHC — Protected Messages (opens in a new tab)
Main content — service dmhc protected
DMHC Protected Messages
Agent source review: October 16, 2026 · Snapshot 3cb7dc04a6b48316
These 5 profiles are classified under this topic by CA.gov. The county filter above does not establish local eligibility for them. Confirm availability and requirements on the official profile.
Motor Vehicles, Department of · Official directory link
State of California · California state service profiles (opens in a new tab)
CA.gov service 1325 listed under department 220
Create a MyDMV Account
Agent source review: October 13, 2026 · Snapshot 82bb7fdc7a81da6a
California Privacy Protection Agency · Official directory link
State of California · California state service profiles (opens in a new tab)
CA.gov service 1306 listed under department 315
Delete Request and Opt-out Platform (DROP)
Agent source review: October 13, 2026 · Snapshot 82bb7fdc7a81da6a
Motor Vehicles, Department of · Official directory link
State of California · California state service profiles (opens in a new tab)
CA.gov service 1219 listed under department 220
Get your mDL
Agent source review: October 13, 2026 · Snapshot 82bb7fdc7a81da6a
California Privacy Protection Agency · Official directory link
State of California · California state service profiles (opens in a new tab)
CA.gov service 1187 listed under department 315
Submit a consumer privacy complaint
Agent source review: October 13, 2026 · Snapshot 82bb7fdc7a81da6a
Motor Vehicles, Department of · Official directory link
State of California · California state service profiles (opens in a new tab)
CA.gov service 48 listed under department 220
Update information (address, name, gender)
Agent source review: October 13, 2026 · Snapshot 82bb7fdc7a81da6a