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Water, sewer & bill payments in California

Find the provider on your bill, follow its account instructions, report utility problems and read its water quality reports.

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Pay your water bill Find sewer service information Report a utility outage Find water quality reports

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Match the utility name on your bill before choosing a payment link. Service areas may cover only part of a county.
Payment options and any processing charges are set by the utility. CountyWiki does not collect account details or payments.

8 guides with reviewed service links · Santa Clara

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City government · Santa Clara

City of Palo Alto Utilities — customer accounts

Existing City of Palo Alto Utilities accounts; confirm that CPAU is the utility on your bill. This does not establish every address's provider.

CPAU billing and payment optionsOfficial instructions

Official customer information and resource referral. Confirm the provider and service type on your account; no account access, payment, service request or individual eligibility check was performed.

Source states a month, not an exact day

Beginning October 2026, the City of Palo Alto Utilities (CPAU) will transition the cost of credit and debit card processing fees for utility bill payments to the cardholder.

Official information checked October 26, 2026 · Details & sources

Source checked October 26, 2026

City of Palo Alto Utilities · City of Palo Alto Utilities customer information (opens in a new tab)

Official utility page, exact customer-purpose, payment-channel or service-role paragraph

City of Palo Alto Utilities (CPAU) offers several ways to pay your bill.

Saved evidence: c12f33df9d6311e2 · Agent source review

CPAU wastewater and utility service informationOfficial instructions

Official customer information and resource referral. Confirm the provider and service type on your account; no account access, payment, service request or individual eligibility check was performed.

Treatment and Public Works responsibilities are separate from CPAU customer billing

The City’s Public Works Department also provides refuse collection and processing for recycling, compost and garbage, wastewater treatment, and stormwater management.

Official information checked October 26, 2026 · Details & sources

Source checked October 26, 2026

City of Palo Alto Utilities · City of Palo Alto Utilities customer information (opens in a new tab)

Official utility page, exact customer-purpose, payment-channel or service-role paragraph

The City of Palo Alto Utilities provides electricity, water, wastewater, natural gas, and fiber optic services.

Saved evidence: 96b19148239fa890 · Agent source review

MyCPAU official account portal referralOfficial instructions

Official customer information and resource referral. Confirm the provider and service type on your account; no account access, payment, service request or individual eligibility check was performed.

Source checked October 26, 2026

City of Palo Alto Utilities · City of Palo Alto Utilities customer information (opens in a new tab)

Official utility page, exact customer-purpose, payment-channel or service-role paragraph

MyCPAU

Saved evidence: c12f33df9d6311e2 · Agent source review

CPAU annual water quality reports and paper-copy requestsOfficial instructions

Find CPAU's annual consumer confidence reports for Palo Alto water customers. The official directory lists its 2025 report and previous years, with Spanish and Chinese versions.

Service area: CPAU customers in the Palo Alto city navigation context; confirm CPAU is the provider on your account. This does not establish all-address service boundaries. Area details & sources

Official directory's latest report label; this is not a statement about present-day water conditions

Most Recent Annual Water Quality Report 2025 Annual Water Quality Report(PDF, 2MB)

Official information checked October 26, 2026 · Details & sources

Printed consumer confidence report requests; not outage dispatch

If you would like a copy of the report mailed to you, please email us at utilitiescommunications@paloalto.gov or call (650) 329-2479 to submit a request.

Official information checked October 26, 2026 · Details & sources

Source checked October 26, 2026

City of Palo Alto Utilities · City of Palo Alto Utilities water quality reports (opens in a new tab)

Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact

Every year we publish an Annual Consumer Confidence Report which informs customers about the City's water quality. Past annual reports are provided below on this page.

Saved evidence: c28c02ae16b63505 · Agent source review

Report CPAU water disruptions or power outagesOfficial instructions

Use CPAU's official reporting instructions for water leaks/service disruptions or power outages. The linked outage map and text notification instructions concern electric outages; use the water disruption number for water problems.

Service area: CPAU customers in the Palo Alto city navigation context; confirm CPAU is the provider on your account. This does not establish all-address service boundaries. Area details & sources

Electric outage map only; follow the live official page for updates

View our power outage map for real-time updates on power outages

Official information checked October 26, 2026 · Details & sources

Source checked October 26, 2026

City of Palo Alto Utilities · City of Palo Alto Utilities outage information (opens in a new tab)

Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact

Reporting Outages, Leaks or Service Disruptions Power outage: (650) 496-6914 Gas leak or service disruption: (650) 329-2579 Water leak or service disruption: (650) 329-2579

Saved evidence: 511489e7e4bdd0ff · Agent source review

Full guide, contact details & sources →

City government · Santa Clara

Cupertino municipal service information and referrals

Water billing referrals · Sewer service referrals

Water provider and billing information — Cupertino (Utilities)Official instructions

Find Cupertino information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Cupertino municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Cupertino · Cupertino — Utilities municipal information (opens in a new tab)

Reviewed task-specific main content under Utilities; information landing only

The City contracts with external providers for water, sewer, and solid waste operations.

Saved evidence: e46bc49de9b31857 · Agent source review

Sewer service information — Cupertino (Utilities)Official instructions

Find Cupertino information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Cupertino municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Cupertino · Cupertino — Utilities municipal information (opens in a new tab)

Reviewed task-specific main content under Utilities; information landing only

The City contracts with external providers for water, sewer, and solid waste operations.

Saved evidence: e46bc49de9b31857 · Agent source review

Full guide, contact details & sources →

City government · Santa Clara

Gilroy municipal service information and referrals

Water billing referrals · Sewer service referrals

Water provider and billing information — Gilroy (Online Utility Payment)Official instructions

Find Gilroy information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Gilroy municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Gilroy · Gilroy — Online Utility Payment municipal information (opens in a new tab)

Reviewed task-specific main content under Online Utility Payment; information landing only

If your account is shut off, please call the City's Finance Department at (408) 846-0420 to report the payment and restore water service as soon as possible.

Saved evidence: 2d5269897088bb9d · Agent source review

Sewer service information — Gilroy (Utility Services and Billing)Official instructions

Find Gilroy information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Gilroy municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Gilroy · Gilroy — GILROY WATER SERVICESVIEW YOUR BILL AND PAY ONLINE municipal information (opens in a new tab)

Reviewed task-specific main content under Utility Services and Billing; information landing only

Water & Sewer Service Request Form - Residential (PDF English)

Saved evidence: 6ed8ebc5ac21d040 · Agent source review

Full guide, contact details & sources →

City government · Santa Clara

Morgan Hill municipal service information and referrals

Water billing referrals

Water provider and billing information — Morgan Hill (How to Read a Utility Bill)Official instructions

Find Morgan Hill information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Morgan Hill municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Morgan Hill · Morgan Hill — How to Read a Utility Bill municipal information (opens in a new tab)

Reviewed task-specific main content under How to Read a Utility Bill; information landing only

If you live in a dwelling unit with an individual city water meter, you may qualify for a low-income discount on your utility bill.

Saved evidence: 8e5f2eb7b0b947e6 · Agent source review

Full guide, contact details & sources →

City government · Santa Clara

Mountain View municipal service information and referrals

Water billing referrals · Sewer service referrals

Water provider and billing information — Mountain View (Overview)Official instructions

Find Mountain View information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Mountain View municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Mountain View · Mountain View — Utility Billing municipal information (opens in a new tab)

Reviewed task-specific main content under Overview; information landing only

After you receive your first bill, please visit www.mountainview.gov/utilitybill to sign up to view your bills and water usage history online; sign up for paperless statements; and set up auto-debit payments using your bank checking or savings account, debit card, or credit card.

Saved evidence: 6c08cfd76be2c45f · Agent source review

Sewer service information — Mountain View (Overview)Official instructions

Find Mountain View information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Mountain View municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Mountain View · Mountain View — Utility Billing municipal information (opens in a new tab)

Reviewed task-specific main content under Overview; information landing only

To open or close a utility account which consists of water, sewer and trash services, customers need to contact the Finance Department at 650-903-6317 option 1 at least 1 business day prior to the day you would like to open or close a utility account.

Saved evidence: 6c08cfd76be2c45f · Agent source review

Full guide, contact details & sources →

City government · Santa Clara

Palo Alto municipal service information and referrals

Water billing referrals · Sewer service referrals

Water provider and billing information — Palo Alto (Utilities Rates)Official instructions

Find Palo Alto information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Palo Alto municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Palo Alto Utilities · City of Palo Alto Utilities customer information (opens in a new tab)

Reviewed task-specific main content under Utilities Rates; information landing only

BAWSCA water bond refunding in 2023 achieved lower debt service payments ($185K/year 2023-2034).

Saved evidence: 96b19148239fa890 · Agent source review

Sewer service information — Palo Alto (Utilities)Official instructions

Find Palo Alto information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Palo Alto municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Published local instructions and limits; confirm the named provider and programme

Palo Alto is the only city in California that owns and operates a full suite of municipal utility services, including electric, fiber optics, natural gas, water and wastewater.

Official information checked October 26, 2026 · Details & sources

Source checked October 26, 2026

City of Palo Alto · Palo Alto — Utilities municipal information (opens in a new tab)

Reviewed task-specific main content under Utilities; information landing only

Palo Alto is the only city in California that owns and operates a full suite of municipal utility services, including electric, fiber optics, natural gas, water and wastewater.

Saved evidence: 15282782fe90b5d4 · Agent source review

Full guide, contact details & sources →

City government · Santa Clara

Santa Clara municipal service information and referrals

Water billing referrals · Sewer service referrals

Water provider and billing information — Santa ClaraOfficial instructions

Find Santa Clara information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Santa Clara municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Santa Clara · Santa Clara — About City Utilities municipal information (opens in a new tab)

Reviewed task-specific main content under My Utilities Account | City of Santa Clara; information landing only

If we are unable to read your water or electric meter(s), the bill for service may be estimated based upon your prior usage.

Saved evidence: 694b3d681e661794 · Agent source review

Sewer service information — Santa Clara (Proposed 2026-2027 Water, Sewer and Recycled Water Rates)Official instructions

Find Santa Clara information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Santa Clara municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Santa Clara · Santa Clara — Proposed 2026-2027 Water, Sewer & Recycled Water Rates municipal information (opens in a new tab)

Reviewed task-specific main content under Proposed 2026-2027 Water, Sewer and Recycled Water Rates; information landing only

In addition to maintaining water quality, our responsibilities extend to the City's wastewater system.

Saved evidence: e3865e9b55a657c5 · Agent source review

Full guide, contact details & sources →

City government · Santa Clara

Sunnyvale municipal service information and referrals

Sewer service referrals

Sewer service information — SunnyvaleOfficial instructions

Find Sunnyvale information and provider instructions for this topic. Check the listed location, customer and programme limits.

Service area: Sunnyvale municipal information/referral context; the linked provider’s actual service and eligibility limits apply Area details & sources

Source checked October 26, 2026

City of Sunnyvale · Sunnyvale — Utility Billing municipal information (opens in a new tab)

Reviewed task-specific main content under Utility Billing | Sunnyvale, CA; information landing only

You may start or stop your water, wastewater (sewer) and garbage utility services online:

Saved evidence: 7c7e3ea0e68d1c9f · Agent source review

Full guide, contact details & sources →

Selected agencies, with sources checked individually. See all coverage and sources.