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Replace or manage an EBT card in Florida

Find official card-replacement, PIN and stolen-benefit guidance.

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In Florida, 1 state agency publishes 1 official link for this service.

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Florida67 counties
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U.S. Census boundaries via U.S. Atlas · 2017 edition, simplified for display.

Florida service directory · Statewide

Florida Department of Children and Families — Economic Self-Sufficiency (ACCESS Florida)

Social services

Replace or Manage a Florida EBT Card (opens in a new tab)Official instructions

If you are reapplying for benefits and no longer have your EBT card or your card has expired, please contact EBT customer service at 1-888-356-3281 for a replacement. You may call EBT Customer Service at any time. Another EBT card is not automatically mailed to you when your case is approved.

Source checked October 28, 2026

Florida Department of Children and Families (DCF) · Electronic Benefits Transfer (EBT) Card — Customer Service & Replacement (opens in a new tab)

Florida EBT Customer Service and card replacement

If you are reapplying for benefits and no longer have your EBT card or your card has expired, please contact EBT customer service at 1-888-356-3281 for a replacement. You may call EBT Customer Service at any time. Another EBT card is not automatically mailed to you when your case is approved.

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