City of Palo Alto Utilities — customer accounts
Existing City of Palo Alto Utilities accounts; confirm that CPAU is the utility on your bill. This does not establish every address's provider.
Find CPAU's annual consumer confidence reports for Palo Alto water customers. The official directory lists its 2025 report and previous years, with Spanish and Chinese versions.
Service area: CPAU customers in the Palo Alto city navigation context; confirm CPAU is the provider on your account. This does not establish all-address service boundaries.
- Availability · Official directory's latest report label; this is not a statement about present-day water conditions
- Most Recent Annual Water Quality Report 2025 Annual Water Quality Report(PDF, 2MB)
Source & saved evidence
City of Palo Alto Utilities · City of Palo Alto Utilities water quality reports (opens in a new tab)
Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact
Most Recent Annual Water Quality Report 2025 Annual Water Quality Report(PDF, 2MB)
Agent source review: October 26, 2026 · Snapshot
c28c02ae16b63505 - Availability · Printed consumer confidence report requests; not outage dispatch
- If you would like a copy of the report mailed to you, please email us at utilitiescommunications@paloalto.gov or call (650) 329-2479 to submit a request.
Source & saved evidence
City of Palo Alto Utilities · City of Palo Alto Utilities water quality reports (opens in a new tab)
Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact
If you would like a copy of the report mailed to you, please email us at utilitiescommunications@paloalto.gov or call (650) 329-2479 to submit a request.
Agent source review: October 26, 2026 · Snapshot
c28c02ae16b63505
Source & saved evidence
City of Palo Alto Utilities · City of Palo Alto Utilities water quality reports (opens in a new tab)
Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact
Every year we publish an Annual Consumer Confidence Report which informs customers about the City's water quality. Past annual reports are provided below on this page.
Agent source review: October 26, 2026 · Snapshot c28c02ae16b63505