California · find a service

Report a utility outage in California

Report a utility outage.

In California, 2 city governments and 1 county department publish 3 official links for this service. Reviewed requirements cover availability notices (5) and documents (1). 3 counties have a page for it below.

Before you start · 2 things to check

Match the utility name on your bill before choosing a payment link. Service areas may cover only part of a county.
Payment options and any processing charges are set by the utility. CountyWiki does not collect account details or payments.

1 guide with reviewed service links · San Francisco

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Highlighted counties have a reviewed service guide matching this selection. An agency may serve only a city or part of a county.

California58 counties

County directory Reviewed service guides available

Map for browsing; agency service areas may differ.

Map source

U.S. Census boundaries via U.S. Atlas · 2017 edition, simplified for display.

County government · San Francisco

San Francisco Public Utilities Commission (SFPUC)

Water Utility

Report SFPUC service problems and check live service alertsOfficial instructions

For SFPUC customers in San Francisco, use the official service-alert page's hotline or SF311 referral to report water, power or sewer problems. Check the live authority for service interruptions affecting your location.

Service area: SFPUC water/sewer customers in San Francisco. Other regional water suppliers and separately listed water systems require their own provider information. Area details & sources

SFPUC service-problem hotline is explicitly 24 hours; outside-SF number is a dialing route, not proof of regional service eligibility

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org.

Official information checked October 26, 2026 · Details & sources

No advance notice or restoration-time guarantee; consult current official alerts

However, emergency repairs require service to be shut off without advance notice.

Official information checked October 26, 2026 · Details & sources

Source checked October 26, 2026

San Francisco Public Utilities Commission · SFPUC active service alert referrals (opens in a new tab)

Official utility topic page; exact report listing, reporting instruction or purpose-labelled contact

If you are experiencing a water, power, or sewer emergency or service problem call our 24-hour hotline at 3-1-1 or (415) 701-2311 from outside SF or log on at sf311.org.

Saved evidence: f1f1a8191bf00974 · Agent source review

Full guide, contact details & sources →

Report a utility outage in California

San Francisco Public Utilities Commission (SFPUC)

Report a utility outage by county